FAQs

How do I find the right size?

Finding the perfect fit is crucial for a great look. To determine your size, we recommend checking our detailed sizing chart (link in footer). Measurements for chest, waist, hips, and length are provided to help you choose the best size for your body. If you're still unsure, feel free to reach out to our customer support team for personalized sizing assistance. Remember, we want you to feel comfortable and confident!

Are your clothes pre-shrunk?

Yes, we understand the importance of maintaining the perfect fit even after washing. That's why all our clothing is pre-shrunk during the manufacturing process. You can confidently wash and dry our garments without worrying about significant shrinkage or changes in sizing.

What can I expect in terms of the quality of your clothing?

At Otis & George, we take pride in delivering top-notch quality garments. Our clothing is crafted with premium materials, attention to detail, and a focus on durability. We collaborate with skilled manufacturers and conduct rigorous quality checks to ensure that each item meets our high standards. We believe in creating clothing that not only looks stylish but also withstands the test of time, so you can enjoy your streetwear pieces for years to come. Rest assured, quality is at the core of everything we offer.

Do your hats fit larger heads comfortably?

Yes, our hats are designed to accommodate heads of all sizes. We understand the importance of a comfortable fit, so many of our hats are adjustable, allowing you to customize the size to your preference. Whether you have a larger head or need a more relaxed fit, our hats are crafted to ensure a comfortable and stylish experience for everyone. Browse our hat collection and find the perfect headwear that suits your unique style and size.

Are your clothes suitable for women as well?

Yes, our clothes are designed with versatility in mind, and many of our styles are perfect for both men and women. Our sizing chart offers a wide range of options to accommodate various body types. We encourage everyone to explore our collections and find pieces that resonate with their personal style. Streetwear knows no boundaries, and we believe in promoting inclusivity and self-expression for all our customers, regardless of gender. Embrace your unique fashion choices with confidence!

Do you offer clothing for kids?

Currently, we focus on providing streetwear styles for adults, but we appreciate your interest in children's clothing. While we don't have a kids' collection at the moment, we are always exploring new opportunities and ideas for our brand's expansion. Be sure to stay tuned to our website and social media channels for any updates or announcements about future offerings. In the meantime, we invite you to explore our exciting range of clothing in XS and S sizes for your little ones, and hope you find something you love!

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely to ensure your information is protected.

Do you offer international shipping?

Yes, we do! We offer international shipping to many countries around the world. During checkout, you can select your country to see the available shipping options and associated costs.

How long will it take for my order to arrive?

Our standard shipping time for orders is 5-7 business days. Once your order is processed and shipped, you can expect it to be delivered within this timeframe. If you need your items sooner, we offer expedited shipping options as well. For more information on expedited shipping or to inquire about rush orders, please don't hesitate to contact our customer support team. We'll do our best to accommodate your needs and ensure your streetwear arrives when you need it.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of receiving it. Please ensure the item is in its original condition with tags attached. Once we receive the return, we'll issue a refund or store credit, depending on your preference.

How can I contact customer support?

Our customer support team is here to help you with any questions or concerns you may have. You can reach us through our "Contact Us" page on the website or by sending an email to customersupport@otisandgeorge.com. We strive to respond to all inquiries within 24 hours on business days.

Do you engage in partnerships, affiliations, or collaborations with other brands or artists?

Absolutely! At Otis & George, we love collaborating with like-minded brands, talented artists, and creative individuals. We believe in the power of collaboration to bring fresh ideas and unique designs to our collections. If you're interested in exploring partnership opportunities or have a creative concept in mind, we encourage you to get in touch with us. Feel free to contact our team for more information about future collaboration possibilities. We're excited to hear from you and see how we can create something extraordinary together!